Museums, places of memory and cultural transmission, are constantly seeking to innovate in order to attract a wider and more diverse public. With the rise of mobile technologies, these institutions have found a new tool to enrich the visitor experience and modernize their internal operations. Mobile terminals, which are often lightweight, intuitive and versatile, are proving essential in this transformation. However, their adoption poses challenges in terms of management, security and sometimes robustness, making MDM solutions indispensable.
A. An immersive, personalized experience on mobile devices
In museums, mobile devices are no longer simply consultation tools: they are becoming portals to immersive experiences. Imagine a visitor with a tablet exploring an exhibition of ancient art. Thanks to augmented reality, they can visualize artefacts in their original state, or discover animations on how they were made. Smartphones, meanwhile, offer intelligent audio guides and content to enrich the visit.
These technologies also make the museum experience accessible to all. Mobile applications instantly translate descriptions into several languages, transcribe audioguides for the hearing impaired or increase the contrast of interfaces for the visually impaired. This inclusion reinforces the role of museums as open, universal spaces.
B. Improved management for staff and exhibits
In addition to enhancing the visitor experience, mobile devices also greatly simplify internal museum operations. Curators use tablets to catalog works and plan their rotation in exhibitions. Technical teams rely on smartphones to coordinate installations and monitor room conditions such as temperature and humidity, essential for the preservation of works.
In these contexts, the mobile devices used in museums have to meet specific requirements. Some museums opt for rugged terminals: they are protected against dropping or wear and tear due to intensive use, ensuring optimum durability.
C. The challenges of managing mobile devices
The adoption of tablets and smartphones in museums raises complex issues. These devices need to be configured quickly for specific uses, such as guided tours or educational workshops. They also need to be regularly updated and protected against security threats. Finally, their loss or theft can represent a significant risk to the security of sensitive data.
Faced with these challenges, museums need high-performance software to effectively manage their fleet of mobile devices. An MDM solution not only secures devices, but also ensures that they are used according to the specific needs of museums.
D. TinyMDM, a solution for modern museums
TinyMDM, a solution specialized in the management of Android mobile devices, is perfectly suited to the needs of museums. Thanks to an intuitive interface, this MDM solution enables IT administrators to configure and secure hundreds of tablets and smartphones in just a few clicks.
Museums can restrict visitor access to specific applications, protect sensitive data and locate devices in the event of loss. Thanks to kiosk mode, IT staff can lock terminals to a single application or a restricted set of applications, preventing unauthorized browsing of the Internet or settings, for example. This guarantees a fluid user experience focused on the desired cultural content, while reducing the risk of inappropriate use.
In conclusion, mobile devices are transforming the museum experience, enriching visits while simplifying internal operations. By choosing a software like TinyMDM, museums can meet the challenges of this technological transition and continue to offer memorable experiences to their visitors.
7th of January 2025