MDM success story: Saint-Louis city hall

Deployment of managed tablets in schools

About Saint-Louis city

The city of Saint-Louis, La Réunion (France) has currently around thirty schools across its territory. Since few years, the city has been working to promote learning, reduce the digital divide, encourage success at school and improve students well-being. It is therefore committed to create a local strategy for digital education.

Their Mobile Device Management needs

It is currently deploying several hundred tablets in schools to equip pupils with mobile classrooms. These tablets, supplied to schools, are provided to encourage learning, strengthen links with pupils’ families and boost the attractiveness of schools. They will also help to promote connected schools and make the city an area of high educational quality.

Initially, they managed their devices without any mobile device management software. This quickly creates management problems, including misuse of the devices and loss or theft of equipment. In order to manage the tablets deployed as effectively as possible, Saint-Louis City Hall was looking for a simple, intuitive management solution that would enable them to remotely manage and secure the entire fleet. The people in charge of the project carried out a number of trials of MDM solutions in order to find the solution best suited to their needs.

Among all the solutions tested between 2019 and 2021, a number of points emerged: the softwares were complex to implement, not very user-friendly and sometimes too expensive.

Our solution

During the tests carried out in 2021, they selected TinyMDM for its ease of use and the responsiveness of its team. The Saint-Louis City Hall quickly realized how TinyMDM could make it easier to manage the tablets in its various schools. In addition to the classic MDM functions, such as application management and securing business data, Saint-Louis City Hall particularly appreciated the possibility to remotely view and control each device, the Internet filtering system integrated to the browser, and the creation of managers with different levels of access to the software.

The team’s responsiveness to feature requests was also a plus for Saint-Louis City Hall. One of their requests was to be able to activate FRP (Google Factory Reset Protection) with a common Google account for all devices. The TinyMDM team checked the feasibility of this feature which was finally implemented a few months later.

A word from them

“In La Réunion (France), there is a local strategy for digital education. In order to reduce the digital divide and making the city a territory with a high quality of education, we have deployed several hundred tablets managed by TinyMDM in elementary schools to equip them with mobile classrooms.”