kiosk mode use case

What is Kiosk mode?
Single or multi apps lockdown for specific use

28th of March, 2019

It is sometimes essential to keep total control over mobile terminals and work in a very restricted mode: the kiosk mode is designed to lock the usage of these devices, allowing to secure business data and to control access rights. The benefits of the Android kiosk mode are many: increase employee productivity, avoid handling errors, offer a tailor-made customer experience…

Minimise the use of devices

By enabling Kiosk mode, access to mobile devices will be limited to applications authorized by the administrator only, and users will not be able to perform any actions other than the predefined ones. The administrator configures a custom desktop, adapted to each type of scenario.

You can select which management mode best fits your needs:

  • the classic mode, where you let access to the notifications, disable device switch off, disable the “Home button” and “Recent tasks”

  • the open kiosk where you give access to the Android status bar with notifications, widgets (Bluetooth, Wifi, Flashlight…) and settings

In both cases, users will only have access to the applications remotely installed by the administrator (from the Play Store, private or web applications).

It is essential to be able to transform a device into a Kiosk (COSU – Corporate Owned Single Use) in the following cases:

1. Self-service devices & interactive terminals

Some devices may be freely accessible or left unattended in a public environment (such as retail outlets, libraries, conference rooms, restaurants, etc.). Customers must use them with as few privileges as possible: system features such as the task manager, taskbar, notification center or settings should be disabled. This means that users have restricted access to the terminals and can only perform specific tasks: ordering food and beverages, booking tickets, playing games, navigating a particular website, checking in for a flight, etc.

2. Devices dedicated to specific setups

Administrators, in some organizations, can restrict the use of tablets or smartphones to a particular application and remotely deploy special settings / configurations. This way, employees are not distracted, do not waste time setting up their devices, and have easier access to the tools they need to perform their tasks: inventory management, ticket scanning, field service…