Don’t put your confidential data at risk and choose to remotely wipe out all data from a device if lost or stolen. This feature will reset the device to factory settings and there will be no way of accessing its content anymore. This feature is only available for device in kiosk of fully managed mode.

Remotely wipe out all data from one device:

From your TinyMDM dashboad:

– Go to the Devices tab
– Click on the top right of the device’s box
– Click on Wipe device
– In the text field, write “Reset” and click on Ok

The device will then be reset to the factory settings.

device_factory_settings

Wipe all data on multiple devices at a time:

1. From the devices tab:

From your TinyMDM dashboard:

– Go to the Devices tab
– On the top right of each card, check the box for each device you would like to reset
– In the blue band at the top of the devices list, click on and then on Delete selected devices
– In the text field, type “reset and click on Ok.

wipe_device

2. From the device itself:

From your TinyMDM dashboad:

– Go to the My account tab
– Click on Display reset QR code in the “Reset QR code” part

qr_code_reset

On Fully managed devices:

– Go to the TinyMDM application and click on Administration at the bottom of the app
– Then click on Wipe the device and open the QR code icon on the bottom left to open the camera
– Scan the QR code displayed on the TinyMDM console, as explained above

qr_code_reset

On Kiosk mode devices:

– Unlock the device and shake it strongly until the Exit kiosk mode pop-up appears
-Then click on the QR code icon at the bottom left of the pop-up to open the camera
– Scan the QR code displayed on the TinyMDM console, as explained above

wipe_device_kiosk_mode

Warning

Once initiated, the action won’t stop until the device is completely wiped. Corporate but also personal data will be deleted (including files, contacts, calendars, settings, etc.) so please make sure everything is regularly backed up. You will still be able to see the device in your dashboard with the last wipe out request time and date, but there will be no way of reversing the process.