TinyMDM remote control on Zebra devices (Android 11 and +)

1) Approve the Zebra OEMConfig application in the Play Store

In the Enterprise Approved Apps tab, pull down the Apps Management part and click on Public Apps.

On the Play Store, enter com.zebra.oemconfig.release (without space) in the search bar, click on the first application that appears: Zebra OEMConfig powered by MX, then click on Select and approve it.

zebra oem config

Be careful: do not confuse this application with Legacy Zebra OEM Config.

2) Approve and install the Zebra OEMConfig application in the policy

In the Policies tab, go to the policy where you want to enable the remote control on Zebra devices (you will have to repeat the manipulation on all the policies for which you want the control on the Zebra devices). Pull down the Apps Management tab, then in the list of approved applications, find the ‘Zebra OEMConfig’ application, click on the menu at the top right of its icon and click on Approve. Click again on the menu at the top right and click on Install.

3) Configure the Zebra OEMConfig application

Use again the menu at the top right of the icon and click this time on Configuration. Once the managed configuration is opened, open Package Configuration and click on the Add new group button.

A Package: Groupe 1 tab opens, scroll it down.

  • Package name : com.pdlp.pro.android.app
  • Package Signing Certificate


Still in the Package Configuration tab, go to the Allowed Services sub-tab and open it, then click on Add a new group.

An “Allowed Service: Group 1” tab will open.

  • Service Identifier : com.zebra.eventinjectionservice

Once the configuration is complete, scroll to the top of the managed configuration and click on the Save button.

Zebra OEM config

4) Test the remote control on your Zebra devices on Android 11 or +

From your dashboard, go to the Devices tab and click on remote view icon on the device you want to visualize. A window will open in the TinyMDM console, and at the same time a popup will appear on the device, requesting the user authorization. Once permission has been granted by the user, you can act remotely on the device.