How to modify my TinyMDM subscription?
With TinyMDM, you can add new licenses to your account whenever you have new devices to enroll. If licenses are added during the subscription, you’ll pay only the pro rata amount up to the scheduled subscription end date. You can also delete licenses for your next renewal.
A. To add licenses during subscription: 
From your TinyMDM dashboard:
- Go to the My Account tab
- Click on Modify my subscription
- Check your business info and click on Next
- In step 2/3, under Quantity of licenses to add or remove, enter the number of licenses you wish to add.
- Under the number of licenses to add, you’ll see the total number of licenses that will be in your account once your addition has been validated. You can also see a summary of the number of licenses added, the total to pay and the next renewal date, in the green box on the right.
For example: if you subscribe on January 20 and enroll 14 devices, you will be billed for a year, until January 20 of the following year. If, during your subscription, you wish to add 50 devices, enter 50 in the corresponding box. Below the 50 you have entered, you will see an automatic calculation of the total number of licenses you will have on your account. You will only pay a pro rata fee for the 50 licenses, from the date of addition until your next renewal. See our prices here.
- In the last step, simply check the information displayed, then read and accept the general terms and conditions of sale before clicking on Submit.
Please note that you can add as many devices as you want, but all sales are final: you won’t be able to remove devices in the middle of your subscription. However, you can decide to renew only some devices at the end of your subscription.
B. To remove some licenses for the next renewal:
From your TinyMDM dashboard:
- Go to the My Account tab
- Click on Modify my subscription
- Check your business info and click on Next
- In step 2/3, under Quantity of licenses to add or remove, enter the number of licenses you wish to remove.
- Under the number of licenses to be deleted, you’ll see the total number of licenses that will be in your account at the next renewal. You can also see a summary of the number of licenses deleted, the total to be paid (0€/$/£ in case of license withdrawal) and the next renewal date, in the green box on the right.
For example: in front of the total number of licenses, it is written 9, which means you’ll have 9 licenses left of the initial 14 at the next renewal. Also, in the green section, you can see in detail that you currently have 14 licenses on your console, and that you’ll have 5 less when you renew.
- In the last step, simply check the information displayed, then read and accept the general terms and conditions of sale before clicking on Submit.
C. To change subscription plan at your next renewal:
From your TinyMDM dashboard:
- Go to the My Account tab
- Click on Modify my subscription
- Check your business info and click on Next
- In step 2/3, under Change subscription at next renewal, click on the drop-down menu and select another formula.
- Once the formula selected, if you don’t want to modify your number of devices or payment method, click on Next.
- In the last step, simply check the information displayed, then read and accept the general terms and conditions of sale before clicking on Submit.
Your subscription will be updated at your next renewal.