1. First of all, you’ll need to prepare a CSV file with the following structure: user_name;user_email;group_name;directory_name;is_anonymous:0 or 1;

user_name: user’s full name
user_email: user’s email address
group_name: user’s group (ex: sales, marketing, team B, etc). Later on, if you create a policy “Sales” for example, you’ll be able to apply it to the group_name Sales and all users in this group will be impacted.
directory_name: user name in company directory, could be helpful to automatically configure email parameters for example.
is_anonymous: to know what is an Anonymous user and how to use it, please read our Add “Anonymous” users help page. In this example, we’re putting “0” for “is_anonymous:0 or 1”.

Example:
John Doe;john.doe@demo.com;Sales;john.doe;0
Jane Doe;jane.doe@demo.com;Marketing;jane.doe;0

import_users_csv_file

2. Then from the Users tab click on the blue button Import your users. Select your CSV file and click on OK.

import_users_emm

3. If the upload is successful, users will be created and appear in the Users tab. Here you can see the message “No device enrolled”, which is normal: as soon as a device will be enrolled and linked to a user, it will be displayed here.

Once created, your users will then receive a QR code and a password via email that they will need to enroll their device later on (using either one).

upload successful

>> MAIN ERRORS

error_number_fields

Number of fields:

In the CSV upload results, if you see the error “Row N°X The number of fields should be: 5”, it’s because there is an incorrect number of fields in your file. Please check it out (open your file with Notepad for example): there should be exactly five fields >> John Doe;john.doe@demo.com;Sales;john.doe;0

error_duplicate_user

Duplicate users:

In the CSV upload results, if you see the error “Row N°X duplicate user: XXXX”, it’s because the user already exists in your console. Please delete this user from the file or from the console and try again.

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