>> Take off all the devices from the same policy, out of the kiosk mode:

To take out all the devices of the kiosk mode, it is really simple: you only need to deselect the Enable lock task mode button. Then automatically, all the devices on this policy will be in fully managed mode.

>> Take out only one device from the kiosk mode:

If you have multiple devices in the same policy and you need to take off the kiosk mode only one device, you have two possibilities to do it.

  • Approve theĀ Exit kiosk application directly from theĀ Policy approved apps for lock task mode by clicking on the it. The name of the application will turn from red to green and it will automatically be visible on all the devices of the policy.
  • In the advanced lock task mode settings, activate the Shake and quit button by checking the box. Once the box is tick, the user can strongly shake its device and then a pop-up will appear.

No matter the chosen option, the pop-up will be the same: Exit the Kiosk mode. The user should ask its administrator for an admin code, visible on the administration console, next to Enable lock task mode: Show admin code. Once the user will enter the code, the device will change from a kiosk mode to a fully managed one.

Note: To reactivate the kiosk mode on the device, the administrator only needs to click on Restore the kiosk after using the code visible on the console.