For starters, please note that it is possible to create a policy even if no user were created beforehand but you won’t be able to apply it to any device: we recommend you to create users first (have a look here on how to add users one by one or import a list of users from a CSV file).

To create a policy from scratch, go to the Policies tab and click on Create a policy. From here, you can edit the name and add a description, and manage users / device security policy / apps / OS upgrade / internet filtering.



group configuration

The first step is to add users to this policy by simply ticking the box next to their name, or next to the group if several users belong to the same group. To manage groups, click on the icon showing a group of users at the right of the group name: a popup will appear so you can change group names if needed.


Set the password type (letter/numeric/special character password, pattern, PIN…), its minimum size and its timeout delay to force end-users updating it regularly. More info about security policy here.

device security challenge


app management

In here you will find all your Enterprise approved apps (public, private and web ones). When an app is greyed out, it’s because it is approved business-wide but not in this policy. You can authorise / forbid an app in this particular policy by clicking on it.

To know how to install or remove an app, or manage its permissions and configuration, please go to our How-To page > App management part.


Fast and frequent OS upgrades can sometimes be tricky. Don’t rush, take it slow and avoid possible troubles by selecting the “30 days postpone” before upgrading.




TinyMDM’s web filtering technology helps you create a SAFE FOR WORK internet environment, no matter the browser used. From here you can choose between 4 levels of restriction:

  1. No restriction
  2. Anti-fishing/malware
  3. Safe for work : forbid the access to inappropriate websites (drugs, porn, gambling, violence…)
  4. Whitelist only: authorise only a few websites

If you want to forbid some websites in particular, go to the Forbidden sites tab and enter its name (ex: You will have to choose between forbidding only or all website of this domain.

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