How to share files on the devices?
TinyMDM’s file sharing feature allows administrators to share files on Android mobile devices. It ensures that employees always have access to the documents they need to perform their jobs.
A. Add and share files on devices
To add a file on the console:
- Go on to the Shared files tab
- On the top-right, click on the orange button Add file(s)
- Click Upload, or drag your files directly into the window. You can upload up to 20 files at a time. Please note that the maximum size allowed is 50 MB per file, and 200 MB in total for all your files.
- Once you’ve selected the file, you need to choose where to save it in the device:
- In the drop-down menu, choose Download (recommended) if it’s any type of file you want to push to the devices. You can add policies if you want the files to be downloaded directly to the devices affected by these policies.
- If it’s an advanced configuration file to be sent to an application, you can choose the application in question (only available up to Android 11).
- To save a configuration file in a sub-folder of the Downloads folder, regardless of the Android version of the devices (i.e. Android 11+ compatible), you can choose the Custom directory (advanced configuration) option and type the desired path separated by “/”. Please note: don’t start the path with “/”, just enter the name of the first sub-folder (e.g. “com.myconfig”).
- You can also send files to devices afterwards, using the policies. To do this, go to the desired policy, in the Shared files section (at the bottom of the page). This gives you access to all the files you’ve just added. Simply tick the files you wish to push, and they will automatically appear on the devices covered by this policy.
B. Update files on the console
By updating a shared file on TinyMDM, it is automatically updated on the devices without user intervention. To do this:
- Go to the Shared files tab and click on to update the file.
- Click on Download to import the updated file, making sure to keep the same file name. If the name of the downloaded file is different from the initial file, it will not be possible to update it.
- Once the file has been downloaded, click on OK. The file will then be updated on all the policies and devices linked.
C. Identify the policies in which a file is located
Once you have added your file to one or more security policies, you can check which one(s) it is in. To do this:
- Go to the Shared files tab.
- View the map of the file you are interested in.
- At the bottom of this map, click on “Policies:…“. The policies in which the file is located will then appear, allowing you to modify them if necessary.
D. Delete files on the console
To delete a file, you can either uncheck the file in the policy or delete it from the Shared files tab.