“Anonymous” users are supposed to be used when you don’t want to link the User profile to someone’s particular email address: for example if the user profile is going to be shared by a team, or link to several devices. When creating an Anonymous user, you don’t have to give an email address, but you still have to enter a Directory name (an internal user ID/alias, used for email configuration for example, like “team1” or “salesteam.south”).

Important note: please note that using the Anonymous user method, no password nor QR code will be sent to the end user (since you won’t provide an email address). Hence the devices will have to be enrolled by scanning the QR code displayed on each user. More information about enrollment here.

There are two way of creating Anonymous users: add them one by one or import them from a CSV file.

>> TO ADD ANONYMOUS USERS ONE BY ONE

add_emm_anonymous_user

When you’re adding users one by one (clicking on Add EMM user from the Users tab), tick the Anonymous user checkbox. You will only be asked for the user’s name (mandatory) and alias.

>> TO IMPORT ANONYMOUS USERS FROM A CSV FILE

You still have to select a CSV file with the following structure : user_name;user_email;group_name;directory_name;is_anonymous :0 or 1;

But here, to create an Anonymous user, enter 1 for the field is_anonymous. By doing so, you will be able to leave the field user_email empty, but make sure to precise the directory_name field.

Example: Salesteam South;;Sales;salesteam.south;1

import_anonymous_user_csv_file

In both scenario, all the Anonymous users will appear in a different color in the dashboard.

emm_anonymous_users