How-to Videos and Tutorials

Browse by popular help categories.

ANDROID ENTERPRISE

Register your EMM company

How to register your company with an email address or a G-Suite account?

Modify your Android Enterprise account

How to modify your Android Enterprise email account?

USERS

Users and groups management

How to create users and affect them to groups?

Add anonymous users

How to add anonymous users ?

Import users from a CSV file

How to import a list of users from a CSV file?

DEVICES

Enroll a fully managed device with QR code

How to enroll a fully managed device with 6-tap qr code?

Enroll multiple devices in a row

How to enroll devices in a row and automatically create generic users?

Set up ZTE (Zero Touch Enrollment)

How do I set up my ZTE account with TinyMDM as EMM solution?

Set up KME (Knox Mobile Enrollment)

How do I set up my KME account with TinyMDM as EMM solution?

Setup a Work Profile on a device

How to setup a work profile on a device already in use?

Enroll a device with afw# code

For devices running Android 6

Export a list of devices

How to export a list of devices?

Advanced search of devices

How to search a device?

Device compliance and synchronization

How can you ensure that your devices are compliant and synchronized?

Transfer a device to another user

How do I transfer a device from one user to another?

DATA PROTECTION

Manage OS opdates

How to remotely manage Android OS updates?

Remotely lock / unlock

How to remotely lock or unlock a device?

Factory reset one or multiple devices at a time

How to remotely wipe out all data from one device or from multiple devices at a time?

Remotely wipe corporate data only

How to remotely wipe out corporate data in a Work Profile setup?

Manage security settings

How to manage device security challenge settings (safe passwords)?

Prevent factory reset

How to prevent factory reset and use the temporary code?

Securely enable or disable FRP

How to disable the Factory Reset Protection on a device?

REMOTE CONTROL

Enable remote control

Visualize and take control over your Android devices with TinyMDM.

SHARE FILES AND CONTACTS

Share files

How to import files and push them on the devices?

Share professional contacts

How to share professional contacts to devices?

CONNECTIVITY

Manage Wi Fi networks

How to manage Wi-Fi configuration?

Control mobile data usage

How to manage mobile data usage?

Configure APNs

How to configure APNs?

ROAD SAFETY

Block touchscreen while driving

How to prevent the use of the touchscreen above a certain speed?

POLICIES

Create a policy

How to create a policy from scratch?

MY ACCOUNT

Subscribe

How to order licenses?

Update my info

How to update my email, password or company info?

Modify my subscription

How to modify my TinyMDM subscription?

Choose my payment method

What payment methods are available?

KIOSK MODE

Enable and setup lock task mode

How to turn your device into a Kiosk (single or multi app lockdown) ?

Setup single app kiosk mode

How to set up only one application in kiosk mode?

Create files shortcuts on the homepage

How to create a file shortcut in kiosk mode?

Set up an application that opens by default

How to set up a default application that opens in kiosk mode after unlocking ?

Hide an app

How to hide an app installed on a device?

Protect an app with a password

How to add a password to access an app?

Create sessions in kiosk mode

How to create sessions in kiosk mode with TinyMDM ?

Exit the kiosk mode

How to disable the kiosk mode with TinyMDM ?

APP MANAGEMENT

Manage enterprise approved apps

How to approve all types of app for your business?

Manage TinyMDM Store apps (Play Store bypass)

How to manage a private app without using the Play Store?

Manage apps from the Play Store

How to manage public apps from the managed Play Store?

Manage private apps from the Play Store

How to manage private apps from the Managed Play Store?

Manage web apps

How to manage web apps (Chrome) from the Play Store?

Manage system apps (built-in)

How to manage system applications by manufacturer?

Manage app permissions

How to manage app permissions?

Manage app configurations

How to manage app configuration?

Manage alternative versions of an internal app with the TinyMDM Store

How to manage the different versions of my apk?

GEOLOCATION

Track a device

How to track a device on a map?

MANAGERS AND STRUCTURE

Managers and Structure

How to add managers and define their access to the TinyMDM console?

Two-step authentication

How does TinyMDM's two-step authentication work?

Action logs

How to do a search in the action logs?

SECURE BROWSER

Set up the secure browser

How to set up the secure browser?

Manage bookmarks

How to manage bookmarks on the secure browser?

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