GENERAL

TinyMDM is a cloud-based Mobile Device Management solution, here to reduce the threat of data security and help boosting the workforce productivity by providing a centralised control of Android devices for end-users.

Yes, we offer a 30-day free trial without any hidden fees nor obligation to buy. Click here to create an account and start the free trial with all features available (no credit card required).

TinyMDM is an official Android EMM partner, and hence authorized to use the powerful Google EMM API. Being a specialist of Android mobile device management allows us to run perfectly on all Android devices (5 and newer), and to encourage and help businesses reducing their costs (Android devices are cheaper, and thus a more compelling option).

Android for Work provides additional management features and a secure company container for your Android devices. This unifies Android management by removing device manufacturer differences and offers the same management features for all Android devices.

PRICING AND SUBSCRIPTION

MDM solutions are always or very complex and expensive, or affordable but with very limited functionalities. TinyMDM is the most cost-efficient MDM solution: both classic and advanced functionalities are available for 19€ / year / device.

You can contact our Sales Team here, specifying your number of devices, and they will get back to you within 1 business day.

You will be billed annually and receive your invoice by email. Your bill is based on the number of devices in your account, meaning you only pay for what you’re using. Add additional devices at any time and only pay a prorated fee. Example: if you subscribe on the 1st of January 2019 and enroll 20 devices, you will be charged 380€ for a year (20*19€). However if you need to add 5 devices from the 1st of October 2019, you will only pay a prorated fee for those 5 devices until your next bill, the 1st of January 2020.

At the end of the free trial, you can subscribe to our TinyMDM plan through your dashboard: log in to your account and click on the My Account tab. You will be asked for the number of devices you want to add to your account in total (ex:20). You'll be able to add more devices whenever you want and only pay a prorated fee.

You can unsubcribe whenever you want and your bill won't be renewed, but all sales are final.

Both credit card payments worldwide and wire tranfers.

If you wish to pay in USD, please contact us.

We believe in straight-forward, transparent pricing. We don’t charge extra fees for account setup, onboarding, training, or technical support.

MANAGEMENT MODE

Enterprises must manage a wide range of devices, including corporate-owned, employee-owned, and sometimes a mix of corporate-owned / personally-enabled devices. With all of these different levels of ownership, businesses need to make sure business apps and data are safe on any device used for work, no matter who owns the device. With TinyMDM, IT administrators can choose to setup a fully managed profile to keep a full control of the device; or simply create a work profile to separate business and personal data. More info about the difference between these two management options here.

Switch on the new device (first use), or perform a factory reset and restart it. Follow the configuration Wizard (startup screen, connect to the wifi, etc. depending of the model). On the Google sign in page, enter the code afw#tinymdm instead of an email address. Android Enterprise will offer you to Install TinyMDM: click on Install and Accept and continue. Then, simply enter your credentials or scan your QR code (both received by email). All the screenshots are provided in order to guide you step by step here.

Setting up a Work Profile allows organizations to manage the business data and apps they want in a secure container, leaving everything else under the user’s control (personal accounts, apps and data are separated). Work profiles allow an IT department to securely manage a work environment without restricting users from using their device for personal apps and data. It's ideal for managing employee-owned devices (BYOD), or even company-owned / personally-enabled devices (COPE) if the end-user needs more freedom.

To enroll a device using this mode, download the TinyMDM app from the Playstore and choose the option "Setup a work profile". Then follow the steps, and at the end a secure containerization will be created on the device. More info about how to setup a Work Profile here.

TinyMDM DASHBOARD

Once your TinyMDM account is created, you first have to register your business through the dashboard (go to "EMM Enterprise" tab and click on "Register your business"). Then, you will be able to create or import users. They will then receive a QR code and a password via email that they will need to enroll their device later on, using either one. The last step is to create a policy and affect it to some users: it's the rules that will be applied to their mobile devices. Setup a tailor-made policy depending on work profiles thanks to the different features available: Security challenge settings, Apps management, Internet filtering level, Geolocation…
For more information about the first steps to follow, check out our QUICK START guide.

In the EMM Enterprise tab, you will get to choose which apps are approved by your company, at a global level: select public apps that are going to be authorised, or deploy your own private app or web app. To learn more about App management, check our tutorials.

The policy represents the security rules that you want to apply to the mobile devices (security challenge settings, apps management, internet filtering level, physical tracking…). You can create as many policies as you want and affect them to different work profiles. For example, create a tailor made policy named "Sales" and apply it to all users part of your sales team.

Before giving your employees a managed device, you first have to register them via the “Users” tab. From there, you can add your users one by one or directly import a list of users via CSV file (more info about importing users here).

A user profile is usually linked to a natural person (ex: John Doe), using one or several devices. For example, you can create the user "John Doe" using his email address and apply the Policy "Sales" to it: the policy rules will be applied to all John Doe' devices.
If you don't want to link the user profile to a natural person but let's say to a group or a place (if the User ID is going to be shared by several people), you can create an "Anonymous user". For example, you can create the user "Room 1" (with no email, just a name) and apply the Policy "Meeting room" to it: the policy rules will be applied to all devices linked to the user "Room 1". More information about Anonymous Users here.

COMMON MISTAKES

Please make sure that the package ID of your private app is unique and doesn't already exist on the Playstore. For example, Gmail package ID on the PlayStore is "id=com.google.android.gm", so you won't be able to deploy a private app with the same package ID. If this happens to you, please ask your developer to rename the package and try again to upload your private app.More info about deploying a private / web app here.

When you try to enroll a device by scanning a QR code and get the error message "Login error: Your device does not have an assigned security policy", it's because the user you're trying to link the device to doesn't belong to any policy. The administrator first have to create a policy, add users to it, and only then enroll devices.

CONTACT OUR TECHNICAL SUPPORT TEAM

Can't find what you're looking for?

Log in to your dashboard and click on the Support tab in order to raise a ticket to our support team.
An expert will get back to you within one business day.