Updated on April 10, 2025
In 2025, the transport and logistics sector still requires the use of mobile devices. These are essential for carrying out professional tasks such as managing orders, handling deliveries, and tracking goods.. Set up a MDM software to manage the entire fleet is required to succeed the missions.
If we look at the lorry driver’s profession, it requires professional equipment to work efficiently in good conditions. It is important for the worker to have at least one mobile device, such as a tablet or smartphone. This allows them to complete deliveries while staying in touch with the company. Without managed mobile equipment, issues could arise regarding the location of the device and updates to the roadmap. Furthermore, there could be concerns about the security of professional data.
Professional data security
Indeed, a driver using their personal phone for business purposes, without any data protection, could have access to many confidential documents. These could be hacked by an individual with no connection to the company.
Other inconvenience with the personal smartphone: if a document is updated by an employee of the company while the driver is on his way to deliver the goods, he will probably not receive the document on time and it will delay the mission. With a mobile management solution, such as TinyMDM, which enables the synchronization of documents between the administration console and the lorry driver, problems regarding incorrect documents or data security issues do not exist anymore. The company only needs to invest and lend professional smartphones or tablets to its employees but it can also set up a less restrictive MDM for transport sector.
Drivers security
Data security is very important for organizations, but that of the carriers is as well. Investing in a solution that blocks the touchpad interaction is a first important step to ensure his protection. By blocking the touchscreen response upon a certain speed, the user won’t have any interest in using his equipment while driving anymore.
To continue on the security, being a lorry driver often means being alone in his vehicle, far from the company. It is therefore essential to keep contact between him and its colleagues. It can be done for example by sending notifications to inform that a new professional contact or a new application to help him in his mission has been added to its phone, or it could be to take news. This will keep interaction and will improve the communication.
Remote control of devices
Without an MDM solution, it becomes complicated to stay in touch with the driver. It also makes it difficult to assist him remotely when he is far from the team. With TinyMDM, if an issue comes to the device, the worker could ask the administrator to remotely visualize or take control of its device. Thus, the maintenance operations do not need to be done once the truck and the mobile phone are back. It is a real time-saver when the problem is solved remotely and quickly. This approach also prevents the user from being blocked while working.
13th of January 2021